1. Introduction

At LMFT Lab, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your information.

2. Information We Collect

We may collect the following types of personal data:

• Personal Information: Name, email address, phone number, and account details when you register or contact us.
• Therapist Information: If you are an LMFT listed on our platform, we collect your credentials, qualifications, and practice details.
• Usage Data: IP addresses, browser type, device information, and activity on our site to improve user experience.
• Communication Data: Any messages or inquiries sent through our platform.

3. How We Use Your Information

We use your data to:

• Provide, personalize, and improve our services.
• Connect users with Licensed Marriage and Family Therapists (LMFTs).
• Respond to inquiries and customer support requests.
• Ensure security and prevent fraudulent activity.
• Comply with legal obligations and regulatory requirements.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Therapists: If you request services, your contact details may be shared with an LMFT.
• Service Providers: Third-party partners who assist with website hosting, analytics, and customer support.
• Legal Authorities: If required by law or to protect our platform from fraudulent or harmful activity.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online service can guarantee complete security, and you share information at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for data processing.
• Request a copy of the information we have about you.
• Opt-out of marketing communications.

To exercise your rights, contact us at support@lmftlab.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking tools to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. Continued use of our services after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at support@lmftlab.com